Terms of Service

Last updated: March 2, 2025

Overview

thriveDispatch is a blockchain-verified credentialing platform for healthcare Continuous Professional Development (CPD) in Africa. By using our platform — as a healthcare professional, CPD provider, or regulatory body — you agree to these terms.

Service Description

Platform Services

  • We provide blockchain-verified credential issuance, verification, and portfolio management for healthcare CPD.
  • CPD providers can issue certificates via our API; professionals receive and manage credentials; regulatory bodies access compliance dashboards.
  • Credentials are anchored on Arbitrum; verification is available to any party via QR code or API.

Third-Party Integrations

  • Our platform may integrate with regulatory, payment, or identity services for verification and compliance.
  • Users must comply with the terms of any integrated third-party services.
  • We are not responsible for disruptions in third-party services.

User Responsibilities

By using our platform, you agree to:

  • Comply with all applicable laws and regulations.
  • Maintain the security of your account credentials.
  • Use the platform only for legitimate CPD and credentialing purposes.
  • Respect intellectual property rights and data privacy.
  • Report any security or technical issues promptly.

Service Terms

Our service terms include:

  • Fair usage policies for issuance, verification, and API access.
  • Applicable service level agreements (SLAs) for paid tiers.
  • Regular maintenance and update schedules.

Data and Privacy

Our data handling policies ensure:

  • Sensitive personal data is stored off-chain and encrypted; only hashes and non-personally-identifiable metadata are on-chain.
  • Compliance with applicable data protection regulations.
  • Clear data retention and deletion policies.

Contact Information

For questions or concerns regarding these terms, please contact us: